Get personalised super advice
Enjoy personalised advice on your superannuation account, including investments, contributions, insurance, and retirement projections – all at no cost to members. Our advisers can help you:
Make informed decisions about super contributions
Choose the best super investment strategy for your goals
Review life insurance needs to protect your future
Plan for your retirement with clear projections
Understand how to transition to retirement smoothly
You can also try our interactive online tool, the NGS Virtual Adviser.
Need a little more guidance?
If your Phone Adviser suggests your situation needs broader or more detailed strategies, they may recommend Essentials Plus. This service builds on Essentials and offers additional personalised guidance for a one-off cost that could be $275–$770 and includes:
- Strategies to consolidate your super accounts and save on fees.
- Simple retirement planning advice suited to your lifestyle, whether you’re single or partnered.
- Essentials Plus is only available through phone advice when recommended by your Adviser.
Book your Essentials session
Statement of Advice (SoA)
Any personal advice provided to you will be delivered through a Statement of Advice (SoA) and your planner will meet with you to explain and help you understand any recommendations.
You’re encouraged to ask questions, review the plan in your own time and decide when you’re ready to move forward. If you agree to go ahead, your planner will guide you in how to implement the advice to ensure you put your plan into action.
Throughout the process, your planner is available to support you to make sure everything is carried out in line with your SoA.
Compare our levels of financial advice
From starting out, to choosing the right super investment strategy, see how our advice levels support every stage. When ready, we’re here to help find the right advice level for you.
Foundations | Essentials | Essentials Plus | Platinum | |
| Straightforward support Complimentary Phone, video, online or in-person Start with super simple guidance | Personalised advice Complimentary for members Phone, video or online Book your essentials appointment Try the NGS Virtual Adviser | Everything in Essentials and more $275-$770 Only available when recommended by a Phone Adviser Phone or video Make an appointment to find out if Essentials Plus is right for you. | Full financial picture and plan $1,870-$3,500 Phone, video or in-person Get comprehensive advice | |
|---|---|---|---|---|
| Understand super basics | ![]() | ![]() | ![]() | ![]() |
| Help with your account | ![]() | ![]() | ![]() | ![]() |
| Optimise contributions | ![]() | ![]() | ![]() | |
| Choose investments | ![]() | ![]() | ![]() | |
| Review insurance options | ![]() | ![]() | ![]() | |
| Check retirement projections | ![]() | ![]() | ![]() | |
| Plan retirement transition | ![]() | ![]() | ![]() | |
| Combine super accounts | ![]() | ![]() | ||
| Start income account | ![]() | ![]() | ||
| Explore tax strategies | ![]() | |||
| Get advice on benefits | ![]() | |||
| Get guidance on debt | ![]() | |||
| Build a financial plan | ![]() |
For advice under NGS Advice Essentials and Essentials Plus, refer to our Financial Services Guide.
Still unsure which level of advice is right for you?
Call our helpline on 1300 133 177 (Mon–Fri, 8am–8pm AEST/AEDT) and we’ll be happy to help.
Why choose NGS for super advice?
Personalised guidance can make a real difference to your super. At NGS, we provide clear advice to help you choose the right investment, insurance, and contribution strategies.
Trusted by our members
Your goals, our expertise
Advice that puts members first
WeMoney Outstanding Customer Service Award 2025
NGS was awarded Outstanding Customer Service Award 2025 by WeMoney.
Ready to get personalised super guidance?
Call our helpline on 1300 133 177 (Mon–Fri, 8am–8pm AEST/AEDT) to see if Essentials or Essentials Plus is right for you.
Frequently asked questions
Can I invest my super?
How do I choose an investment option for my super?
What should I invest my super in?
Should I consolidate my super accounts?
How does market volatility affect my super investments?
How does NGS determine my advice level?
Our Super Specialists are not qualified financial advisers. They can connect you with a Phone Adviser or an NGS Financial Planner if you require advice that considers your personal circumstances.
NGS Financial Planners are employees of NGS Super Pty Ltd (NGS Super) AFSL 233 154 and are licensed to provide advice as Authorised Representatives of Guideway Financial Services Pty Ltd (Guideway) AFSL 420367. Phone advisers are employees and Authorised Representatives of Guideway. Guideway has been contracted by, but is not acting on behalf of, NGS Super. For further information about the services our Super Specialists provide, you should read our Financial Services Guide.
For further information about the services our Phone Advisers and Financial Planners provide, read the Financial Services Guide provided by Guideway.
