If you have any questions about your NGS account, you can call us on 1300 133 177, Monday to Friday, 8am-8pm (AEST/AEDT). Alternatively, online contact options are available below.

Members

Log in to Member Online and use our secure online enquiry form. You can access this form from the 'Contact us' button at the top of the screen after signing in.

Log in

Not a member?

If you have a question about our products or services, you can contact us via our general enquiry page.

Contact us

Employers

Change in details?

If there are changes to your employer contact details, please call us or speak to a Customer Relationship Manager.

New employer?

If you would like to set up a new employer account and start making contributions for your staff, complete the Employer request form.

Manage contribution payments?

You can manage contributions payments and update staff details via NGS QuickSuper.

Phone

1300 133 177, Monday to Friday, 8am-8pm (AEST/AEDT). If calling from outside Australia, phone +61 3 8687 1818.

Mail

NGS Super, GPO Box 4303, Melbourne VIC 3001.

Complaints

We value your feedback and are committed to resolving any issues that may arise. You can contact us by email, phone or post.

Complaints process

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