Award-winning* Personalised Service
Guidance, tools and advice
when and how you need it.
Our support is built for what matters - the real-life questions that pop up all along the way.
Providing truly personalised service is our priority. From easy-to-use online tools and education, to complimentary chats with our Super Specialists and tailored financial planning advice — we’re here to support you at every stage of life.
Whatever level of help you choose, you’ll speak to real people who understand your priorities – because our service is built for real life.
Support and service built for every life stage
Financial Advice Helpline
• Have a question about your account?
• Need help understanding NGS investment options?
• Not sure what kind of advice is right for your needs?
Our Financial Advice Helpline can provide simple answers to enquiries such as: NGS-account questions, available investment options, extra contributions or insurance settings, and general advice on super topics. Sometimes a short call is all you need.
1300 133 177
• Need help understanding NGS investment options?
• Not sure what kind of advice is right for your needs?
Our Financial Advice Helpline can provide simple answers to enquiries such as: NGS-account questions, available investment options, extra contributions or insurance settings, and general advice on super topics. Sometimes a short call is all you need.
1300 133 177
NGS Super Specialists
• Keen to understand your options?
• Curious how this thing called super works?
• Need a super health check?
Chatting with a Super Specialist lets you dive a little deeper – free of charge and without a full financial plan.
From first job to pre-retirement, they’re here to help you navigate and tailor your super to whatever life stage you are in.
Book an appointment
• Curious how this thing called super works?
• Need a super health check?
Chatting with a Super Specialist lets you dive a little deeper – free of charge and without a full financial plan.
From first job to pre-retirement, they’re here to help you navigate and tailor your super to whatever life stage you are in.
Book an appointment
NGS Financial Planners
• Looking for advice on how to get to your personal goals?
• Want strategies tailored to your own circumstances?
Our licensed Financial Planners can go beyond super - blending in your savings, investments, financial goals, tax and Centrelink considerations – to create a personalised advice plan to help all the parts line up with what matters to you.
Learn more about what to expect from the financial planning process.
Financial advice enquiry
• Want strategies tailored to your own circumstances?
Our licensed Financial Planners can go beyond super - blending in your savings, investments, financial goals, tax and Centrelink considerations – to create a personalised advice plan to help all the parts line up with what matters to you.
Learn more about what to expect from the financial planning process.
Financial advice enquiry
Education and tools
Events and webinars
Join our free webinars and events to elevate your super knowledge. Learn tips to boost your super at any stage and take the opportunity to ask all your questions.
Calculators
Find out how your super is tracking and how small tweeks now could make a big difference later. Check out our fun easy-to-use range of calculators today!
Education articles
From industry insights to ways to simplify your super, we have you covered. Access our hub of helpful articles at any time.
Members first, always
To ensure we are supporting your needs, we will continue to track and report on our level of service. We will do this by being transparent about your experiences with us, so we can continue to improve and support you the best way we can.
