Simple superannuation support
Get simple, expert guidance to understand superannuation basics. Our trained Super Specialists make it easy for you to navigate your options, whether you’re an NGS Super member or just starting your super journey.
Understand superannuation basics
Learn how your account works
Build confidence in managing your super
Find the right level of advice
Book your complimentary Foundations session
Set up a time with an NGS Super Specialist for a complimentary discussion on your superannuation. Sessions are available by video, over the phone or potentially in person, and are designed to help you understand your superannuation basics with confidence.
You can also try our interactive online tool, the NGS Virtual Adviser.
Compare our levels of financial advice
From super basics to tailored financial planning, compare our levels of advice to make the most of your super and other investments. When ready, we’re here to help find the right advice level for you.
Foundations | Essentials | Essentials Plus | Platinum | |
| Straightforward support Complimentary Phone, video, online or in-person Start with super simple guidance | Personalised advice Complimentary for members Phone, video or online Book your essentials appointment Try the NGS Virtual Adviser | Everything in Essentials and more $275-$770 Only available when recommended by a Phone Adviser Phone or video Make an appointment to find out if Essentials Plus is right for you. | Full financial picture and plan $1,870-$3,500 Phone, video or in-person Get comprehensive advice | |
|---|---|---|---|---|
| Understand super basics |  | | | |
| Help with your account | | | | |
| Optimise contributions | | | | |
| Choose investments | | | | |
| Review insurance options | | | | |
| Check retirement projections | | | | |
| Plan retirement transition | | | | |
| Combine super accounts | | | ||
| Start income account | | | ||
| Explore tax strategies | | |||
| Get advice on benefits | | |||
| Get guidance on debt | | |||
| Build a financial plan | |
Before obtaining advice, we recommend you review our Financial Services Guide.
Still unsure which level of advice is right for you?
Call our helpline on 1300 133 177 (Mon–Fri, 8am–8pm AEST/AEDT) and we’ll be happy to help.
Why choose NGS for financial advice?
Understanding your superannuation basics is easier when you have guidance you can trust. At NGS, we’re committed to providing advice that's clear and focused on your goals.
Support when it matters
Your goals, our expertise
Advice that puts members first
WeMoney Outstanding Customer Service Award 2025
NGS was awarded Outstanding Customer Service Award 2025 by WeMoney
Ready to learn superannuation basics?
Book your appointment →Frequently asked questions
How do I know if my super is on track?
Do I need advice to manage my super?
How can financial planning help you?
Our Super Specialists are not qualified financial advisers. They can connect you with a Phone Adviser or an NGS Financial Planner if you require advice that considers your personal circumstances.
NGS Financial Planners are employees of NGS Super Pty Ltd (NGS Super) AFSL 233 154 and are licensed to provide advice as Authorised Representatives of Guideway Financial Services Pty Ltd (Guideway) AFSL 420367. Phone advisers are employees and Authorised Representatives of Guideway. Guideway has been contracted by, but is not acting on behalf of, NGS Super. For further information about the services our Super Specialists provide, you should read our Financial Services Guide.
For further information about the services our Phone Advisers and Financial Planners provide, read the Financial Services Guide provided by Guideway.
