Find the right level of financial advice
Whether you're just getting started, planning for retirement, or somewhere in between, NGS Super has the financial planning services and super expertise to support you. Our experts will help you choose the right level of advice for you.
Foundations
Get straightforward support to understand your super.
- Guidance from trained Super Specialists
- Try our online advice tool, the NGS Virtual Adviser, which can guide you to what best suits your needs
- Ideal for members and non-members starting their super journey
Cost: Complimentary
How to access: Phone, video, online or in-person
Get simple adviceEssentials
Get personalised advice on your superannuation account to help you make informed super decisions.
- General or personal advice through an adviser or the NGS Virtual Adviser
- Covers contributions, investments, insurance needs analysis, retirement adequacy projections, and transition to retirement
Cost: Complimentary for members
How to access: Phone, video or online
Get personalised adviceEssentials Plus
Get clearer insights and expert guidance for your super. Our Phone Advisers will confirm whether Essentials Plus is right for you.
- Builds on Essentials with additional support on simple retirement advice or consolidation advice
- Affordable option
Cost: $275–$770
How to access: Phone or video
Get deeper insightsPlatinum
Get comprehensive personal advice for a full financial picture tailored to you, your partner, or both.
- Covers super, tax, Centrelink, debt management, non-super investments and insurance
- Delivered by NGS Financial Planners
Cost: $1,870–$3,500+
How to access: Phone, video or in-person
Get advanced advice![]() | NGS Virtual AdviserNot sure where to go? Whether you’re a member or not, everyone can use our NGS Virtual Adviser – an interactive, personalised experience that provides expert insights to support your financial decisions. Our NGS Virtual Adviser is a powerful online advice tool that helps you plan with more clarity and confidence. Not a member yet? You can still receive online general advice from our NGS Virtual Adviser. But once you become a member, you’ll have the benefit of receiving online personalised advice. |
Why choose NGS for financial advice?
Our financial advice services are designed to put your interests first. We’re committed to providing advice that’s clear and focused on your goals.
Trusted by our members
Your goals, our expertise
Advice that puts members first
Not sure who to speak to?
We offer different types of support depending on the level of help you need, from quick guidance to comprehensive financial planning.
Super Specialists
Best if you:
- Want general information about super
- Need help understanding your options
- Have questions about how your account works
Phone Advisers
Best if you:
- Want to make informed decisions about super contributions
- Are ready to review life insurance needs
- Want to review investment options
- Need help transitioning to retirement smoothly
Financial Planners
Best if you:
- Want a detailed financial plan
- Need advice tailored to your personal goals
- Have more complex financial circumstances
Still unsure which level of advice is right for you? Call our helpline on 1300 133 177 (Mon–Fri, 8am–8pm AEST/AEDT) and we’ll be happy to help.
What members are saying about our super advice
Ready to reach out?
Whether you need general guidance or more personalised financial planning help, our specialists and resources are designed to guide your financial journey.
Give us a call
Book an appointment
Book an appointment with a Super Specialist, Phone Adviser or a Financial Planner.
Education and tools
Frequently asked questions
What is financial planning?
What is superannuation advice?
Why is financial planning important?
Is superannuation advice free?
What are the types of financial advice?
How do I choose the right financial advice?
What does a Super Specialist do?
Our Super Specialists are not qualified financial advisers. They can connect you with a Phone Adviser or an NGS Financial Planner if you require advice that considers your personal circumstances.
NGS Financial Planners are employees of NGS Super Pty Ltd (NGS Super) AFSL 233 154 and are licensed to provide advice as Authorised Representatives of Guideway Financial Services Pty Ltd (Guideway) AFSL 420367. Phone advisers are employees and Authorised Representatives of Guideway. Guideway has been contracted by, but is not acting on behalf of, NGS Super. For further information about the services our Super Specialists provide, you should read our Financial Services Guide.
For further information about the services our Phone Advisers and Financial Planners provide, read the Financial Services Guide provided by Guideway.
