Contact us online by following the instructions below. If you have an urgent or complex enquiry please, please call our Customer Service Team on 1300 133 177.

Members

For personal account enquiries regarding your NGS Super account, please log in to Member Online and use our secure online enquiry form. You can access this form from the 'Contact us' button at the top of the screen after signing in.

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Not a member?

If you wish to make an enquiry about our products or services, you can contact us via our general enquiry page.

Contact us

Phone

1300 133 177, 8am - 8pm AEST/AEDT Monday to Friday. If calling from outside Australia phone +61 3 8687 1818.

Mail

NGS Super, GPO Box 4303, Melbourne VIC 3001.

Complaints

Sometimes problems occur. We’re interested in your feedback and committed to resolving any issues. You can contact us by email, phone or post.

Details of our complaint process

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