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Read more articlesLatest upgrade update
31 October - Member Online is unavailable while we complete our upgrade
As part of our upgrade, we’re launching a new and improved Member Online – designed to be more user friendly and provide improved functionality.
To complete this transition, Member Online will be temporarily unavailable from 5pm AEST 31 October to late November.
We are committed to supporting you during this brief transition. For questions or support, please call our Helpline on 1300 133 177.
When the new Member Online launches, we’ll send you everything you need to get started. To keep your account secure online, you’ll need to register for the new Member Online and set up Multi-Factor Authentication (MFA).
We’re upgrading to serve you better
Watch this short message from our CEO, Natalie Previtera, to learn more about our upcoming administration services upgrade. It’s all about delivering a more personalised, reliable and efficient experience for you.
