Why choose NGS Super?

NGS Super is the Industry SuperFund for education and other community-focused organisations, run only to benefit members and employers.

We’re dedicated to providing financial security to the people who are dedicated to making the world a better place.

In turn, we’re dedicated to supporting you – the ones who support employees through their professional and financial growth.

Personal one-on-one support

HIGHLY SKILLED AND TRAINED RELATIONSHIP MANAGEMENT TEAM
  • Our RG146 accredited Relationship Managers are dedicated to you and your organisation, and regularly visit to provide face-to-face support.
TAILORED PROGRAM OF SERVICES
  • We’ll customise a schedule of on-site visits, wherever you are, to suit you and your employees

Our customer satisfaction amongst employers is one of the highest in the industry at 92% and we intend to continually improve satisfaction at all levels.

Support to achieve your business objectives

TAILORED SERVICES FOR YOUR PEOPLE
  • Annual strategy review to determine the services you would like provided at your workplace
  • Workplace retirement planning workshops to assist with employees transitioning from work with confidence
  • Employee induction programs.
KEEPING YOU INFORMED OF ALL YOUR OBLIGATIONS
  • Regular legislative and Fund updates
  • Management and payroll updates and functions
  • Dedicated area for employers on our website including fact sheets and FAQs.
SUPPORT WITH YOUR DUTY OF CARE TO YOUR EMPLOYEES
  • Life, disability and income protection to give your employees peace of mind and assist with your risk management strategies.
DEDICATED SUPPORT FOR YOUR SECTOR
  • Professional development opportunities through annual scholarship awards and grants
  • Key partnerships with the major industry associations in your sector.

Support to make your life easier

ADMINISTRATION SERVICE EXCELLENCE
  • Industry-leading fund administration by our long-term partner, Mercer (Australia) Pty Limited
  • Dedicated Customer Care program to assist members with more complex issue resolution
  • Ongoing surveys to ensure continuous improvement.
SPECIALIST EMPLOYER HELPLINE
  • Our employer consultants are available to provide one-on-one support and answer your questions over the phone (9am to 5pm AEST or AEDT weekdays, excluding public holidays).
EASY-TO-USE ONLINE BUSINESS SOLUTIONS
  • Free clearing house for processing numerous funds through NGS OnlinePlus in a single transaction
  • NGS Online provides an alternative online payment option for smaller employers
  • All solutions meet the government SuperStream requirements.

Support to build employee wellbeing

INNOVATIVE AND FUN LEARNING
  • Member-focused financial planning options provided online, by phone or in person
  • Ongoing national seminar program on wealth accumulation and retirement planning
  • NGS MoneyCoach – 18 online, interactive learning modules to help to build financial confidence
  • True Wealth member magazine and website with articles on how to achieve a wealthy life.
FINANCIAL SECURITY NOW AND INTO THE FUTURE
  • Flexible choice of investments with 12 options
  • NGS Self-Managed direct investment option (access to ASX-listed companies, exchange traded funds and term deposits)
  • 10 year above median* performance for the Diversified/Diversified (MySuper) option
  • Three tiered investment approach (strategic asset allocation, tactical asset allocation and equity risk management) to balance wealth creation with wealth preservation objectives.
PEACE OF MIND FOR EVERY LIFE STAGE
  • A comprehensive range of insurance options so employees can choose the amount and type of cover they need
  • Ability to transfer cover from other super providers
  • Online insurance needs calculator and application process making it easy for employees

* SuperRatings SR50 Balanced survey June 2014

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