Member FAQ

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Frequently asked questions from members

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What types of contributions can I make to NGS Super?

After-tax (Member) contributions: you have the option to make regular personal contributions, deducted from your post tax earnings up to the legislated limit. This can be arranged as a regular payroll deduction through your employer payroll area. By topping-up from your after-tax income you may also be entitled to the Government co-contribution.

Lump Sum Contributions: you can also make a lump sum payment up to allowable limits at any time. By simply attaching a cheque, made payable to NGS Super with a covering letter, or by downloading and completing a Lump Sum Contribution Form.

Before tax (Salary Sacrifice) contributions: with the prior approval of your Employer, you can make regular contributions on a before-tax or salary sacrifice basis. Depending on your individual situation, salary sacrificing into super may save you tax. This can be arranged through your payroll or by downloading and completing a Payroll Deductions Form.

Why do I have automatic insurance cover on my account?

The Trustee views insurance as an important benefit for members and your dependants. If you become permanently disabled or die, your NGS Super Death and Total and Permanent Disablement insurance cover can provide you, your dependants or estate with a lump sum payment. If you have to stop work because of an illness or injury, our Income Protection (IP) may provide you with a monthly income to assist with your living expenses until you are able to return to work. Cover is not compulsory and you may elect to reduce or decline your cover at any time.

I am going to work overseas. What happens to my super contributions?

Overseas employers may not be obliged to make super contributions on your behalf, however if you negotiate your super contributions as part of your employer employment arrangements then NGS Super can receive a cheque (this can be in foreign currency). You may need to seek tax advice in relation to the working arrangements of the country you are visiting.

How do I give my partner, friend or financial advisor access to my account details?

To provide information to another party, NGS Super requires written authority, which remains valid for 12 months.

How do I change my investment options?

By completing an Investment Switching Form you can elect to change the investment option of your current account balance and/or for all future contributions, rollovers and transfers. You are entitled to one free investment switch each financial year. Any additional switch will incur a fee, currently $30.

I have money in other funds, can I transfer them to NGS Super and how do I do it?

As a member, you are able to transfer other superannuation benefits into your account with NGS Super. Rolling over superannuation accounts may help you keep track of your money and may save you extra fees.
By completing a Transfer Authority Form and returning it to NGS Super, it allows you to transfer any inactive accounts into NGS Super.

While NGS Super does not charge you an entry fee for transferring your money in, you should check whether your other fund(s) charge you an exit fee.

What is a unit price?

Your contributions, rollovers and transfers are used to purchase investment units, which represents a portion of the funds underlying investments in your particular investment option.

What fees do I incur on my account?

The Fund charges a maximum administration fee of $1.25 per week ($65.00 per annum). Percentage based investment management fees are passed onto members by way of an adjustment to unit prices. Investment switching and withdrawal fees, currently $30, only apply in limit circumstances.
All fees and charges are listed on pages 27 to 29 of the Member Guide (PDS).

How can I get financial advice?

You can access financial planning as part of your NGS Super membership. To take advantage of this no obligation free initial financial planning consultation, just call 1300 133 177.

What happens to my account when I leave my employer?

If you leave employment, your benefit can remain with NGS Super. It will continue to be updated with investment returns and you will be provided with regular updates. If you are changing jobs to an employer who also contributes to NGS Super, simply provide your membership details to your new employer. Employers outside the education industry may also join NGS Super.

What do I do if my employer is not making contributions?

An employer has obligations under the Super Guarantee (SG) legislation to submit SG payments at least quarterly. However, there may be occasions when an employer is not obliged to contribute, for example if an employee earns less than $450 in a month. Employers who fail to comply with SG requirements, may incur a super guarantee charge, which includes SG payments, lost earnings and administration charge(s). If you have not received contributions into your account, please contact your employer. You can also contact the ATO on 13 10 20 for further information.

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This website is provided by NGS Super Pty Limited ABN 46 003 491 487 AFSL No 233 154 the Trustee of NGS Super ABN 73 549 180 515