Except in very rare circumstances, the first point of contact with the Fund should be with NGS Super Administration:
Telephone: 1300 133 177
Fax: (03) 8640 0813
For international callers: +61 3 8687 1818
Our Customer Service Team is available Monday to Friday from 8am to 8pm (AEST or AEDT)
Mail: NGS Administration GPO Box 4303 Melbourne VIC 3001
Contact NGS Super online by selecting one of the following:
If NGS Super Administration is unable to assist you, or if you wish to organise a workplace visit, please contact your state office.
If you would like to contact NGS Super in regards to a complaint, please follow the instructions on our Complaints and Dispute Resolution Policy and we will contact you.
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Superannuation Fund Number (SFN): 1345/339/49. Superannuation Product Identification Number (SPIN): NGS 0001AU. Account Based Pension SPIN: NGS0002AU. NGS Super ABN: 73 549 180 515. This website is provided by NGS Super Pty Limited ABN 46 003 491 487 AFSL 233 154.