Contact us

Contact NGS Super

Except in very rare circumstances, the first point of contact with the Fund should be with NGS Super Administration:

Telephone: 1300 133 177
Fax: (03) 8640 0813

For international callers:  +61 3 8687 1818

Our Customer Service Team is available Monday to Friday from 8am to 8pm (AEST or AEDT)

Mail: NGS Administration GPO Box 4303 Melbourne VIC   3001

Online enquiries

Contact NGS Super online by selecting one of the following:

  • Members: Super and Pension - To send your enquiry, please login and select "Contact us" from the control bar at the top of the screen.
  • Non-members
  • Employers

If NGS Super Administration is unable to assist you, or if you wish to organise a workplace visit, please contact your state office.

If you would like to contact NGS Super in regards to a complaint, please follow the instructions on our Complaints and Dispute Resolution Policy and we will contact you.

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