Contact NGS Super
Except in very rare circumstances, the first point of contact with the Fund should be with NGS Super Administration:
Telephone: 1300 133 177
Fax: (03) 8640 0813
For international callers: +61 3 8687 1818
Our Customer Service Team is available Monday to Friday from 8am to 8pm (AEST or AEDT)
Mail: NGS Administration GPO Box 4303 Melbourne VIC 3001
Contact NGS Super online by selecting one of the following:
- Members: Super and Pension - To send your enquiry, please login and select "Contact us" from the control bar at the top of the screen.
If NGS Super Administration is unable to assist you, or if you wish to organise a workplace visit, please contact your state office.
If you would like to contact NGS Super in regards to a complaint, please follow the instructions on our Complaints and Dispute Resolution Policy and we will contact you.