Our Client Relationship Managers

New South Wales

Jorjet Issavi

Jorjet has been in the superannuation industry for over 10 years performing the Client Relationship role. She has completed an Advanced Diploma of Superannuation Management, Diploma of Financial Planning and is a fellow member of ASFA (Association of Superannuation Funds of Australia.) Working for three different superannuation funds over her working history, Jorjet is well equipped with the skills and experience to provide effective superannuation solutions to members and employers.

“Helping members to achieve their retirement ambitions is one great reason to bounce into the office everyday full of purpose. Another is providing employers with all the information and tools they need to enable them to fulfil their responsibilities in a timely and cost efficient manner.”

Dee Duke

After nearly 6 years as the Co-ordinator of a Before & After School Hours Centre in Western Sydney, Dee made her move into the Superannuation industry where she has been working for the past 10½ years. Initially starting to work on small corporate funds at Watson Wyatt Worldwide (now Towers Watson), Dee then moved across to CitiStreet to work on Industry funds. This move began the association with NGS Super but from an administration angle.

In October 2008, Dee made the move to the NGS Trustee Office as a Client Relationship Manager. Dee travels around NSW and occasionally to the ACT to visit employers and their staff and assists them with all aspects of their superannuation.

“My current role is one where no two days are the same but I know at the end of each day I will have the satisfaction of having helped one or more of our employers/members with their superannuation queries.”

Sinead McKechnie

Sinead has been in the superannuation industry for over 12 years and has gained experience in a diverse range of positions including marketing, Client Relationship Management, compliance and para-planning roles. Sinead currently holds an Advanced Diploma of Financial Services (Financial Planning) and (Superannuation) and is an Associate of ASFA.

“I am delighted to be in a position where I can meet with members and employers on a daily basis and help to make super simple. It’s great to be working for NGS Super where the management and staff are completely member-focused and where they each put into practice the values of integrity, honesty, value and service.”

South Australia

Elaine Facchino

Working in a number of different roles throughout her 11 year career in the superannuation industry, Elaine’s strong commitment to improving the superannuation outcomes for members and employers is the element of the job that she enjoys the most. Initially employed with Independent Schools Superannuation Trust (ISST), Elaine has a number of qualifications including an Advanced Diploma of Financial services in Superannuation and Diploma of Financial Services in Financial Planning.

“Just knowing that I am able to make a difference in people’s lives and their lifestyle in retirement is extremely exciting. I have been working in this industry for a long time and it continues to be a passion of mine.”

John Pedersen

John has more than 20 years experience in the superannuation industry, commencing with corporate and SA public sector super funds and since April 2006 with NGS Super. John has formal financial planning qualifications and a background in accounting.

"NGS Super is a fantastic Fund to work for and being able to help members with improving their retirement position is very rewarding. I have a passion for helping members making informed decisions about their super & options available."

Victoria

Laurie Buchanan

Laurie has worked in the Financial Services Industry, and specifically superannuation, for many years commencing with National Mutual (now AXA). After leaving AXA he worked for several years as a Financial Planner, before becoming a Superannuation Adviser with a large Victorian Superannuation fund, VicSuper. He commenced with NGS Super in 2006 as a Customer Relationship Manager for Victoria and Tasmania.

“I particularly enjoy de-mystifying superannuation and helping members understand what is often their largest asset outside the family home. This allows them to make informed decisions about their superannuation and helps in planning for the financial aspects of their eventual retirement. It is a very rewarding job!”

Queensland

Neil Kent

Neil has had over 40 years’ experience in the Financial Services arena, with 20 years working in the Life Insurance industry where he held various management roles, followed by 21 years as General Manager of the Uniting Church Superannuation Plan (UCSuper). He joined NGS Super in March 2012, as State and Business Development Manager – Queensland, when UCSuper merged with NGS Super, and is a member of the Queensland ASFA Executive Committee. Neil holds a Diploma in Financial Services (Superannuation), and brings a wealth of experiences and skills to the NGS Super Team.

“It has long been one of my passions to devote more time meeting with members and employers to share the “Super Is Simple (SIS)” story, which is how it should be. At NGS Super, the team is squarely focussed on the needs of the members, engaging with them and their employers to provide better financial literacy so that they have confidence in their superannuation. I am pleased to have this opportunity to apply my skills and experience in promoting NGS Super’s values, product and services.”

Tana Brink

Tana has worked in the Financial Services Industry for 20 years, including life insurance & superannuation, in the areas of operations and customer service. She joined NGS Super in March 2012 following the merger of UCSuper and NGS Super. Tana holds a Diploma in Financial Services (Superannuation) and brings her superannuation knowledge, skills and extensive experience to the Fund.

“It’s extremely fulfilling being able to help our members understand superannuation and make them aware of the options available to them. I am delighted to be working for NGS Super that lives up to its value of being committed to helping our members and employers through financial education.”

Western Australia

Jon Cheney

Jon has over 20 years’ experience in the superannuation industry, having worked in both Australia and the United Kingdom. He has held various roles in sales, administration, investment management and consulting.

“I have been fortunate in my career to have worked in a number of diverse and interesting roles relating to superannuation. My main attribute is listening to what our clients have to say and working towards the best solution for their needs.”

To contact your state Client Relationship Manager, please click here.